Stay away from Holdfire / Flared Host
Can I just say: I am a really nice adorable polite person and don’t engage in the sending of nasty emails unless they deserve it and I get all, “Ohhhh now you have to hear of my rage, because fuck you”. Even if the end result was pretty tame.
I first signed up at Holdfire in June 2011 because bloggers I really respect/fangirl over recommended it. I had lurked their forum for years without joining because I was so intimidated – they were my internet celebrities! ♥ I did eventually join (they said they liked my layout and I fainted), but that was right before I became obsessed with dolls and started spending all my time on DOA ajkl;sflkjfsd.
It turns out that I joined Holdfire well after its glory days, and I’d missed the part where my idols were no longer recommending this webhost. WHOOPS. In fact, they were warning everyone to switch hosts asap, but I hung on because I had faith that it’d improve. NOPE:
- Holdfire’s customers were never told about its new owners.
- We were never told that Holdfire had become Flared Host (wtf??). The Holdfire site doesn’t even redirect to Flared Host. Do they really expect us to start paying invoices to a company we’d never heard of before?
- We were never told when anything happened to the servers that might result in downtime.
- Judging from Twitter, everyone was affected by downtime. Any support tickets I’d send to Holdfire/Flared Host/I-dont-even-know were ignored.
- If I ever needed to visit my site, I’d genuinely be surprised if my website was up. That’s insane!
Whether it’s Holdfire or Flared Host, stay away from them both! I’ve been with namecheap for a couple of months now. They are amazing and wonderful and I love them.
I’m with E-STARR and I’ve never had a problem. HOLDFIRE was run by Jordan, but I guess she abandoned it. I was tempted to go with them at one point but decided against it. Perfectly happy where I am
Yeah she did sell it – not long after I joined up! >_< Edit: your URL is so awesome!!
I hear you. Now Flaredhost have suddenly become non-communicative/responsive either and they have taken down my site even though I am way in credit and I only have my eResume on there.
Oh ughk, that’s horrific… and it doesn’t even surprise me tbh. :\ For your sake, I hope it gets sorted out!
Well, it’s taken me until now, finding your blog, to realise what was going on with Holdfire. I was unaware that they had changed hands etc. I’ve been unable to renew my hosting with them, and therefore my websites have been down for a while now.
My support tickets have also been ignored.
I’ve been with them for years, but I guess it’s time to find someone new.
Kerry – Thanks for sharing how your experience has been with Flared Host. It’s awful to hear that they *still* haven’t sorted themselves out.